1. General information and Data Controller
The company under the name”ATHENIAN BREWERY S.A.”, with registered office at Leoforos Kifisou 102, Aigaleo, PC 12241, Athens, Greek Trade Registry No 000251401000 and Tax ID No (TIN) 094000362 / Tax office FAE Athinon (hereinafter referred to as ‘the Company’), is responsible for the collection, storage and generally for the processing of the personal data of the users of this website, as they are collected and stored through it, as well as through the social media pages linked to the website.
2. Which personal data do we collect and how? We collect and process your personal data as follows:
Participation in campaigns, prize draws, contests.
In case you take part in contests, lotteries or other events / campaigns, you will be asked for your name, email address, telephone number and answers to any contest open questions.
We need this information to process your participation and to be able to contact you about your gift. You may also be asked for your physical address or other information that may be required to send gifts / tickets / products by post office.
All information regarding your participation in our campaigns, prize draws and contests will be retained by us for a maximum period of six (6) months after the end of the contest. The information will not be used for other purposes, unless you have been expressly informed of such purposes and / or have not previously obtained your consent.
Information when contacting us
In case you visit our website and you have a question or comment, you can submit it to our Company by filling out the contact form which is available on our website. You will be asked to provide your name and email address, as well as information about your request / query / comment. We will use this information only to answer your query / request / comment. We will record your requests, your questions / comments and our respective answers, and any other actions to manage your request / communication. All information will be retained for 6 months after your question or complaint has been settled or the case settled before the competent Court, Investigating authority and / or any other audit authorities.
Information about your visit and use of this website
We collect certain information when you visit our website, such as your IP address, which websites you visit, your device category, browser and web browser type, clicks and views. The information about your use of this website and its services, enables us to make categorizations, ie to form groups of site visitors or customers with certain common characteristics, such as age group, gender or region.
It is possible to add you to one of our categories. We use the categories to personalize the site and, for example, to change the order of the search results or the point of view of certain offers, so that you are more likely to see them. We may also use the categories to display online advertisements that we deem relevant to you and to send you commercial messages. We use this personal data as required by our legitimate interests, in order to promote our products and services to consumers and visitors of our website, to be able to attract more consumers, and to improve sales of our products and services. We retain personal data for a maximum period of fourteen (14) months.
In some cases we combine information about your online searches (clicks and views), your settings on our website, your customer service requests and your contact history. This information allows us to use different channels to manage the relationships and marketing of our products and services to you via email, advertising, social media, telephone or online advertising, which may include personalisation of this website’s content and promotions, to suit your preferences.
You may opt out of receiving newsletters, promotional emails, social media and phone calls, and you may object to our use of your personal data for direct marketing purposes (for more information on this process, read the following paragraphs of this policy).
We use this personal data, as required, in the context of our legitimate interests, in order to be able to promote our products and services to our customers and visitors to our website, to be able to attract more customers and to improve our sale of our products. We retain the personal data as determined in accordance with the relevant purposes for which the personal data has been collected (eg when you contact us, when you visit our website, to participate in prize draws). Personal data is usually deleted or made anonymous within a maximum of fourteen (14) months.
Maintenance and optimization of our website
Your personal data is also used to maintain and analyze our website, in order to resolve performance issues, improve availability and user experience. We record every use of our website. The use by us of your personal data for these purposes is necessary in the context of our legitimate interests and the information is retained for a maximum period of fourteen (14) months. The log files of the use of our website will be deleted within fourteen (14) months after their creation.
3. Purposes of data processing
Information systems support / services’ improvements:
We use your personal data to detect problems with the server and to ensure the proper operation of our website. The Company uses the personal data of the users, which it collects through the website, in order to offer new services through the website or to improve the already provided services.
Legal basis of the processing: The legal interest of the Company to ensure the smooth operation of its website and to improve the services provided by the latter.
Compliance with our legal obligations: When we receive relevant warrants from Courts or public authorities, we process your personal data in order to respond to these requests.
Legal basis of the processing: Compliance with our legal obligations.
Conducting corporate competitions: We process personal data that you submit through the website and its affiliated social media, for your participation in company competitions.
Legal basis of the processing: Execution of a contract (by participating in the competition you accept the terms of its execution and enter into a contract with the Company).
Promotion of the Company’s products and services: The information about the use of our website and services enables us to create sections, which group the visitors of our website and the consumers with common characteristics, such as age, gender and region. The sections are then used to customize our website and change e.g. the order of your search results or you get an ad that we think is of interest to you. We also have the ability to process your data that you have posted on social media (for example, if you are participating in a corporate competition through a social network), provided that you have given your permission to the social media provider to share it with us.
Legal basis of the processing: The Legal interests of the company.
Legal basis of the processing: The legal interests of the Company.
5. Rights of access, correction, deletion (right to be forgotten), restriction of data processing and data portability
You have the right to request an overview of your personal data processed by us or on our behalf. You have the right to correct, delete or restrict the processing (as appropriate) of your personal data. You can exercise these rights by contacting and submitting a request to the Data Protection Officer (“DPO”) of our Company at the following e-mail address: DPO_ABOffice@heineken.com
Please note that requests that do not meet the requirements of applicable law, may be re-drafted or rejected, and that some personal data may be excluded from such access, correction and deletion requests, in accordance with applicable data protection laws and other laws and regulations.
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and in some cases we will transfer your data to another processor upon request, if this is technically possible.
6. Right to raise objections
You also have the right, in some cases, to demand that we stop processing your personal data, but if there are compelling legal reasons, we will continue to process your personal data. In any case, you have the right to object to our use of your personal data for direct marketing purposes, including profiling, and if you do, we will comply with your request. In the event that you consent to our use of your personal data, you have the right to revoke your consent without prejudice to the legality of our processing of such data prior to the withdrawal of your consent. Requests for the exercise of the above rights of users can be sent to the Data Protection Officer (“DPO”) of our Company at the following email address: DPO_ABOffice@heineken.com
Users can also file complaints to the Personal Data Protection Authority regarding the exercise of their rights (www.dpa.gr ). According to the Authority’s website, complainants must first lodge a complaint with the data controller (ie the Company) or the Data protection officer (DPO).
7. Storage of personal data
The personal data of the users are retained exclusively for the period of time required for the fulfillment of the respective purpose for which they were collected, in full compliance with the applicable legislation.
When the purpose of processing your personal data is completed, then they are deleted. The specific retention periods for each of the relevant processing purposes are listed above.
8. How and with whom we share your personal data (recipients of personal data)
We may need to share your personal data with third parties to help us provide you with services and products and to manage our website. These third parties are: companies of HEINEKEN group for the purpose of storing personal data, which are processed through the website, due to shared information systems, service providers, when required, to provide us with a service and to provide services of date analysis, service providers that help us organize campaigns and promotions, first and third party advertising companies, media agencies for marketing and research purposes.
In case HEINEKEN sells to third parties all or part of the assets or shares of a company of HEINEKEN group, to which personal data were transferred, your personal data may be provided to such third parties.
These third parties may have their seat/registered office in the European Union or in other countries of the European Economic Area (EEA) or in other parts of the world. When storing personal data outside the EEA we ensure an appropriate level of protection of the transferred data. If we are going to transmit your personal data to a third country, ie to a country outside the EEA or to an international organization, you will be informed before transmitting them, in accordance with the provisions of Article 13 (1) f of the General Data Protection Regulation (GDPR).
We urge service providers to take appropriate measures to protect the confidentiality and security of personal data.
Finally, we may need to provide personal data to law enforcement authorities, in order to comply with a legal obligation or court order.
9. Data security
The Company assures users that it undertakes all appropriate technical and organizational measures for the security of their personal data, to ensure the confidentiality of their processing and protection against accidental or unlawful destruction / loss / alteration, prohibited dissemination or access and any other form of unfair treatment.
10. Protection of Children’s Personal Data
Our website is not intended for use by persons under eighteen (18) years of age. To find out your age and to allow you to enter our website, we ask you a question about your date of birth. Please do not give us any personal data if you are under eighteen (18).
11. Applicable Law
For any dispute arising from the use of this website, the Greek courts will have exclusive jurisdiction.
13. Data Protection Officer
When it comes to any questions regarding the processing of your personal data, you can contact the Company’s Data Protection Officer (DPO) at the following email address: DPO_ABOffice@heineken.com
For questions regarding the processing of your personal data, you can contact the Company’s Data Protection Officer at the following email address: DPO_ABOffice@heineken.com